Functions of the Human Resources (HR) Department

The Human Resources (HR) department is responsible for managing the employee life cycle, which includes recruiting, hiring, training, performance management, compensation, and ensuring compliance with labor laws.

🔑 Key Functions of the HR Department:

1. Recruitment and Staffing

• Attracts and hires the right talent for the organization.

• Prepares job descriptions, posts vacancies, and screens applications.

• Coordinates interviews, job offers, and onboarding.

📌 Example in Uzbekistan: A textile company hiring 100 workers through online job boards like HeadHunter.uz and Job.uz.

2. Onboarding and Orientation

• Integrates new employees into the company culture.

• Provides training on policies, tools, and job roles.

• Ensures proper documentation is completed (ID, contract, tax forms).

📌 Example: An IT company conducts a 3-day induction for new developers, including company history and product overview.

3. Training and Development

• Identifies skills gaps and arranges training sessions.

• Organizes soft skills and technical workshops.

• Builds career growth paths and promotes internal learning.

📌 Example: A bank in Tashkent trains tellers on customer service and digital tools every 6 months.

4. Performance Management

• Sets performance goals with managers.

• Runs employee appraisals and feedback sessions.

• Links performance to promotions and bonuses.

📌 Tools Used: OKRs (Objectives & Key Results), KPIs (Key Performance Indicators), 360-degree feedback.

5. Compensation and Benefits

• Manages salary structure, bonuses, and employee benefits.

• Ensures payroll accuracy and timely payments.

• Designs competitive incentive plans.

📌 Example: An export company provides private insurance and transportation allowances to retain talent.

6. Employee Relations

• Maintains a healthy work environment and team dynamics.

• Resolves conflicts and addresses grievances.

• Promotes workplace diversity, inclusion, and fairness.

📌 Example: HR mediates a dispute between departments over project delays.

7. Compliance with Labor Laws

• Ensures employment practices align with local laws (like Uzbekistan's Labour Code).

• Maintains legal records such as contracts, timesheets, leave, and disciplinary actions.

• Prepares for inspections and audits.

📌 Example: HR ensures all employment contracts are compliant with Uzbekistan's minimum wage and working hour rules.

8. Health, Safety & Wellbeing

• Implements workplace safety procedures.

• Supports employee mental health and stress management.

• Ensures occupational safety compliance (especially in factories).

📌 Example: HR in a construction firm provides safety training and PPE kits.

9. HR Strategy and Planning

• Aligns HR goals with the company’s strategic direction.

• Plans future workforce needs based on business growth.

• Participates in leadership decisions and company vision planning.

📌 Example: A logistics company plans to hire 50 new drivers in Q4 based on seasonal delivery demands.

10. HR Data and Analytics

• Tracks employee metrics (turnover, attendance, engagement).

• Provides reports for decision-making.

• Uses software like 1C, SAP HR, Zoho People, or BambooHR.

📌 Example: A company tracks employee turnover quarterly to improve retention strategies.

🧩 Summary Chart