🏢 Company Overview
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Full Name: Salesforce, Inc.
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Founded: 1999
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Founder: Marc Benioff
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Headquarters: San Francisco, California, USA
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Employees (2025): ~76,000
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Ticker Symbol: CRM (NYSE)
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Industry: Cloud-based software for Customer Relationship Management (CRM)
Salesforce is a leading cloud computing company specializing in CRM platforms. It provides businesses with tools for sales, marketing, customer service, analytics, and application development, all through cloud-based systems.
📊 Financial Highlights (Fiscal Year 2025)
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Total Revenue: $37.9 billion (9% year-over-year growth)
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Operating Margin (GAAP): 19.0%
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Operating Margin (non-GAAP): 33.0%
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Operating Cash Flow: $13.1 billion (up 28%)
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Free Cash Flow: $12.4 billion (up 31%)
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Q4 Revenue: $10 billion, including $9.5 billion from subscription and support
🤖 AI and Innovation
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Agentforce Platform: Launched in 2024, this generative AI-powered platform enables autonomous agents to handle tasks in customer service, marketing, and sales.
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AI & Data Cloud Products: As of late 2025, Salesforce achieved $900 million in Annual Recurring Revenue (ARR) from AI and Data Cloud offerings.
🔮 Fiscal Year 2026 Outlook
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Revenue Forecast: $40.5–$40.9 billion (7–8% growth)
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GAAP Operating Margin: 21.6%
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Non-GAAP Operating Margin: 34.0%
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Expected Operating Cash Flow Growth: 10–11%
📉 Stock Performance & Market Sentiment
Despite solid financial performance, Salesforce stock declined around 24% in 2025 due to investor concerns over slowing growth in core products like Sales Cloud and Service Cloud.